Privacy policy

At Swadarj, a brand by Sayarsh Global LLP, we respect your privacy as deeply as we respect the purity of every grain we mill.
This Privacy Policy explains how we collect, use, and protect your personal information when you browse or purchase through our website [www.swadarj.com].
By using our website, you consent to the terms described below.

Information We Collect

We collect only what’s necessary to serve you better:

  • Personal details: Name, contact number, email address, and shipping address.

  • Order & payment details: Transaction IDs, payment confirmations, and order history (processed securely via compliant gateways).

  • Technical data: Cookies, IP address, browser type, device information, used solely for analytics and improving website performance.

How We Use Your Information

  • Your data is used only for purposes related to service and communication, including:

  • Processing, confirming, and delivering your orders.

  • Providing customer support and responding to queries.

  • Sending order updates, offers, and product-related information (only with your consent).

  • Improving our website, user experience, and security measures.

We never sell, rent, or trade your personal information to third parties.

Data Security

We take your data protection seriously.

  • All sensitive data is safeguarded with SSL encryption.

  • Access to personal information is restricted to authorized personnel only. 

  • Payments are processed via trusted, compliant payment gateways. 

However, while we strive for complete security, no online platform is 100% risk-free, and users are encouraged to safeguard their own credentials and devices.

Cookies

Cookies help us enhance your shopping experience by remembering preferences and improving website navigation.
You can choose to disable cookies in your browser settings; however, certain site functions may not work optimally.

Third-Party Services

To ensure smooth delivery and payments, we may share limited data with:

  • Logistics partners (for order delivery)

  • Payment service providers (for secure transactions)

These partners are bound by confidentiality and are authorized to use your data only for completing their specific tasks.

Marketing Communications

With your permission, we may send promotional emails, offers, or newsletters.

You can opt out at any time by clicking the “unsubscribe” link in our emails or writing to us at support@swadarj.com .

Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purpose for which it was collected, 

  • Comply with legal obligations, and 

  • Resolve disputes or enforce agreements.

Once no longer required, your data is securely deleted or anonymized.

Privacy of Minors

Our website and services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If we learn that we have inadvertently done so, we will promptly delete such data upon verification.

Your Rights

You have the right to:

  • Access the personal data we hold about you, 

  • Request corrections if your data is inaccurate or incomplete, 

  • Request deletion of your personal data (where legally permissible).

To exercise these rights, please contact us at support@swadarj.com .

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on our website. We encourage you to review it periodically.

Contact us

For any privacy-related concerns or grievances, please reach out to us at support@swadarj.com